FAQ Cerium Coin

Services
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    How do I reset my password if I've forgotten it?

    In order to reset your password, visit the Password Reset Page and enter the email address associated with your account. This is the only way to do reset.
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    Who do I email if I have questions?

    If you have any questions, issues, or concerns, feel free to send an email to info@Cerium Coin.com and one of our team members will get back to you as soon as possible.
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    What is the minimum amount per deposit?

    We want to make trading accessible to everyone, so the minimum deposit amount is $10, depending on the account currency. Top up your account on the site.
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    What do I need for Cerium Coin Exchange?

    Cerium Coin exchange is a cryptocurrency exchange platform that unites major market players. It always supports cooperation with the most popular world cryptocurrencies and provides the possibility to gain profit at electronic money exchange transactions.
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    How quickly does the Support Team respond to the request or Complain?

    Major quantity of responses comes to users within an hour, but sometimes it takes up to 24 hours to send the response. We are working at improvement of Support Team performance.
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    Where can i find my withdrawal History? & Where can i find more information about my transaction?

    You can go to My Account> Ceriumcoin account.
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    Where is my withdrawal confirmation email?

    Occasionally, your confirmation email will get stuck, so you might have to cancel and redo the withdrawal. Sometimes it will get into your spam filter or are blocked from your email provider, we recommend to try another email provider if having a lot of problems.
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    Withdrawal going to Manual?

    Sometimes there can be the that you send to high amount for the wallet to send, If that happends we need to split the transaction into pieces. Sometimes the wallet has stoped, and needs to be restarted to make the withdrawal.
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    Do you fulfil any funds withdrawal requests?

    While fulfilling cryptocurrency wallet withdrawal transactions Cerium Coin does not co-ordinate anything with governmental bodies.
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    Do you support alternative methods of funds depositing such as debit or credit cards?

    At the present moment we does not cooperate with the given deposit methods. All the transactions conducted at our website are irreversible that is why use of reversible deposit methods could result in misapplication cases. In future we are planning to add the following funds deposit methods.
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    What is deposit fulfillment waiting time at Cerium Coin?

    Any deposit or withdrawal transactions starts just as the user's application is created. However any funds transfer and changes can take up to 24 hours. Sometimes delays in 1-2 days are possible. The reason lies in special characteristics of transaction conduct in cryptocurrency networks. Please take it into account while fulfilling deposit and withdrawal transactions.
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    How to make an Deposit to Cerium Coin?

    Hi! Once you are registered with Cerium Coin and logged in you go to My account and from there you will find a menu for Deposit.
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    How can I join Ceriumcoin?

    To join Cerium Coin, one needs a sponsor. A sponsor is an existing member of Cerium Coin & the person who introduced you to Cerium Coin.If you have a sponsor, his/her username would be required at the time of joining to complete the sign-up process.
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    What is mining?

    Mining is the process of spending computing power to process transactions, secure the network, and keep everyone in the system synchronized together. It can be perceived like the data centre except that it has been designed to be fully decentralized with miners operating in all countries and no individual having control over the network. This process is referred to as “mining” as an analogy to gold mining because it is also a temporary mechanism used to issue new units of the currency. Unlike gold mining, however, Crypto-currency mining provides a reward in exchange for useful services required to operate a secure payment network.
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    Who controls the Crypto-currency network?

    Nobody owns the network much like no one owns the technology behind email. While developers are improving the software, they can’t force a change in the protocol because all users are free to choose what software and version they use. In order to stay compatible with each other, all users need to use software complying with the same rules. Crypto-currencies can only work correctly with a complete consensus among all users. Therefore, all users and developers have a strong incentive to protect this consensus.
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    Are my investments with Cerium Coin safe?

    Yes, the investments are safe since we promise positive returns every week and ourselves take the profit or loss exposure. The returns fluctuate between 2.5-5% every week and hence, even in the worst-case scenario, the returns are substantial.
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    How do Crypto-currencies work?

    From a user perspective, crypto-currency is nothing more than a mobile app or computer program that provides a personal wallet and allows a user to send and receive currency units with them.Behind the scenes, the currency network is sharing a public ledger called the "Blockchain". This ledger contains every transaction ever processed, allowing a user’s computer to verify the validity of each transaction. The authenticity of each transaction is protected by digital signatures corresponding to the sending addresses, allowing all users to have full control over sending currency units from their own addresses. In addition, anyone can process transactions using the computing power of specialized hardware and earn a reward for this service. This is often called "mining".
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    Why do people trust Crypto-currencies?

    Much of the trust comes from the fact that it requires no trust at all. Crypto-currencies are fully open-source and decentralized. This means that anyone has access to the entire source code at any time. All transactions and currency units issued into existence can be transparently consulted in real-time by anyone. All payments can be made without reliance on a third party. The whole system is protected by heavily peer-reviewed cryptographic algorithms, like those used for online banking. No organization or individual can control Crypto-currencies, and the network remains secure even if not all of its users can be trusted.
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    Can I join Cerium Coin with a company name?

    We allow both individual and corporate memberships, however every corporate membership should be represented by an authorized person/director to transact on the account.
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    Are Crypto-currencies fully virtual and immaterial?

    Crypto-currencies are as virtual as the credit cards and online banking networks people use everyday. They can be used to pay online and in physical stores just like any other form of money. The balances are stored in a large distributed network, and they cannot be fraudulently altered by anybody. In other words, currency users have exclusive control over their funds and the assets cannot vanish just because they are virtual.
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    Are Crypto-currencies anonymous?

    They are designed to allow users to send and receive payments with an acceptable level of privacy as well as any other form of money. However, crypto-currencies are not anonymous and cannot offer the same level of privacy as cash. The use of currencies leaves extensive public records. Various mechanisms exist to protect users’ privacy, and more are in development. However, there is still work to be done before these features are used correctly by most users. Some concerns have been raised that private transactions could be used for illegal purposes. However, it is worth noting that Crypto-currencies will undoubtedly be subjected to similar regulations that are already in place inside existing financial systems. They cannot be more anonymous than cash and are not likely to prevent criminal investigations from being conducted. Additionally, they are also designed to prevent a large range of financial crimes.
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    Is Crypto-currency secure?

    The technology – the protocol and the cryptography – has a strong security track record. The Bitcoin network is probably the biggest distributed computing project in the world. The most common vulnerability is in user error. The wallet files that store the necessary private keys can be accidentally deleted, lost or stolen. This is pretty similar to physical cash stored in a digital form. Fortunately, users can employ sound security practices to protect their money or use service providers that offer good levels of security and insurance against theft or loss.
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    What is Blockchain?

    Blockchain is a transparent & open public ledger where transactions are recorded in blocks. The blocks placed one after another form a Blockchain. Blockchain is an enormously powerful, shared global infrastructure that can move value around and represent the ownership of property. This enables developers to create markets, store registries of debts or promises, move funds in accordance with instructions given long in the past (like a will or a futures contract) and many other things that have not been invented yet, all without a middle man or counterparty risk.
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    Can I upgrade my membership at a later time?

    Memberships can be upgraded within 30 days of the purchase, following which no upgrade is possible.
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    Who are the people behind Cerium Coin?

    Cerium Coin has a dedicated management team based in Canada, overseeing the growth & operations of the company.
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    What is the major difference between the memberships you offer?

    Other than the amount invested and relative returns, there are 3 major differences between the membership packages we offer which are: Fast Track Bonus, Daily Capping & Weekly ROI.
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    Is my account at Cerium Coin secure?

    Pretty much like the business we are in, we use bank grade cryptography to cipher the user information and access credentials. We ensure that the account is fully secured and only the account owner has the permission to conduct any transactions. We recommend you to keep your Cerium Coin account and email password safe at all times to prevent any misuse of funds. We also highly advise against the use of weak and easily guessable passwords. We send regular Login alerts on discovery of new devices and browsers and also have a system in place to prevent cross-border account access. We run the entire infrastructure on Secure Sockets Layer and have a dedicated security team monitoring any hack or phishing attacks on the site and prevent them in real-time.
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    Can I have multiple accounts with Cerium Coin?

    We do not bar any user from holding multiple accounts at Cerium Coin. We advise purchasing higher value packages instead of multiple accounts for easy management and long-term results.
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    Can I use the same email address to open multiple accounts?

    Each account at Cerium Coin is identified with its unique username and not email address. Different accounts are allowed to have the same email address.
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    How does mining help secure Crypto-currencies?

    Mining creates the equivalent of a competitive lottery that makes it very difficult for anyone to consecutively add new blocks of transactions into the blockchain. This protects the neutrality of the network by preventing any individual from gaining the power to block certain transactions. This also prevents any individual from replacing parts of the blockchain to roll back their own spends, which could be used to defraud other users. Mining makes it exponentially more difficult to reverse a past transaction by requiring the rewriting of all blocks following this transaction.
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    Which currencies do you mine currently?

    With resources primarily dedicated to Bitcoin mining, we mine 6 Crypto-currencies namely Bitcoin, Dash, Ethereum,and Monero at our state-of-the-art mining farms with hundreds of connected machines.
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    Where are your mining farms located?

    Our mining farms are located in CANADA, USA, Africa,Russia& Bangkok.
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    Do you have your own mining pool?

    It is a misconception that those who own a pool only can mine different Crypto-currencies. We mine with all major pools which reward all miners via PPS form of sharing. Mining with more than one pool helps maximize returns since mining is majorly dependent upon luck and the network power, and hence diversifying the mining resources to different pools proves much profitable than a single pool in today’s competitive mining environment.
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    Since when you have been involved in Mining of Crypto-currencies?

    We have been an early adopter and player in the crypto-currency space and understand mining fully. We have been engaged in mining activities since early 2016 starting with Bitcoin mining.
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    How many currencies do you exchange?

    We currently support exchange of Most of crypto-currencies. These can increase/ decrease based on demand/supply factors.
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    Can I exchange fiat currencies with crypto-currencies using your service?

    We are a full crypto-currency exchange and not fiat currency exchange. For exchange of crypto-currencies with fiat currencies and vice versa, there are many exchanges available in every country and region that can facilitate such transactions. We exchange only one crypto-currency to another.
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    Who is responsible for trading crypto-currencies at Cerium Coin?

    We have setup a 24/7 team and invested heavily in creating a platform to trade in crypto-currencies. The team has relevant experience in banking, blockchain technology, forex and stock trading with hands on experience in crypto-currency trading.
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    In how many currencies do you trade at the moment?

    We trade in almost all currencies available today. On a daily basis, over 100 currencies are substantially traded on our platform.
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    What determines price?

    The price of a crypto-currency is determined by supply and demand. When demand increases, the price increases, and when demand falls, the price falls. There is only a limited number of units for every currency in circulation and new units are created at a predictable and decreasing rate, which means that demand must follow this level of inflation to keep the price stable. Because the market is still a relatively small market compared to what it could be, it doesn’t take significant amounts of money to move the market price up or down, and thus the price is still very volatile.
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    Why do the returns fluctuate every week?

    Being a company heavily engaged into financial activities of Crypto-currencies we aim at providing the best possible returns to our investors and distribute 65% of the profits back to our customers. Since the profits vary every week depending upon several factors such as changing economy conditions, demand and supply, volatility of crypto-currencies, difficulties of mining and rewards, varying trade prices etc., the percentage returns on investment also vary but based on our experience they never go below 2.5% and do not project them to go beyond 5% weekly
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    How can I buy Bitcoin?

    Bitcoin and other Crypto-currencies are sold and bought by various exchanges across the globe. A good resource to find local exchanges and sellers would be localbitcoins.com
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    Who created Bitcoin?

    The first Bitcoin specification and proof of concept was published in 2009 in a cryptography mailing list by Satoshi Nakamoto. Satoshi left the project in late 2010 without revealing much about himself. The community has since grown exponentially with many developers working on Bitcoin. Satoshi’s anonymity often raised unjustified concerns, many of which are linked to misunderstanding of the open-source nature of Bitcoin. The Bitcoin protocol and software are published openly and any developer around the world can review the code or make their own modified version of the Bitcoin software. Just like current developers, Satoshi’s influence was limited to the changes he made being adopted by others and therefore he did not control Bitcoin. As such, the identity of Bitcoin’s inventor is probably as relevant today as the identity of the person who invented paper.
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    Is Bitcoin legal?

    To the best of our knowledge, Bitcoin has not been made illegal by legislation in most jurisdictions. However, some jurisdictions (such as Argentina) severely restrict or ban foreign currencies. Other jurisdictions (such as Thailand) may limit the licensing of certain entities such as Bitcoin exchanges.
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    How can I create a Bitcoin wallet and use it to send and receive bitcoin?

    There are many wallets available to use Bitcoin with mobile and desktop applications. A few famous wallets are available at blockchain.info, coinbase.com and greenaddress.
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    What is Ceriumcoin( ALBC)?

    Cerium Coin is the crypto-currency. Cerium Coin is currently generating a huge user base and contracting with various merchants and hardware developers across the globe to trigger a magnificent user adoption at the time of its launch.
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    Is Ceriumcoin (ALBC) live now to trade and exchange?

    Ceriumcoin (ALBC) is being pre-mined at the moment and will be launched in Short time.
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    Why is Ceriumcoin (ALBC) not made live now and why has it been decided to launch it at a later date?

    We are pre-mining a certain number of units prior to our official launch & offering them along with Cerium Coin Memberships to create a strong & established user base of customers & purchasers—who are the backbone of our success. In conjunction, we are building software applications, multisig wallets for all platforms, POS hardware devices & contracting with merchants and exchanges across the globe for enhancing use while transacting Ceriumcoin (ALBC). This is an end-to-end approach ensuring our currency’s success.
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    How many Ceriumcoin (ABLC) will be pre-mined?

    A total of 10% of Ceriumcoin (ALBC) will be pre-mined from the total available circulation. 90% of total Ceriumcoin (ALBC) will be held by Cerium Coin to pursue mining of ABLC and to help keep developing ABLC from the mining returns Cerium Coin earns.
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    What are the payment modes to join Cerium Coin?

    We currently accept Bitcoin to subscribe to different packages. Additionally, we also accept Cerium Coin wallet funds and member-generated vouchers to pay for new memberships.
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    How can I withdraw my earnings?

    You can withdraw funds at anytime from your wallet to your Bitcoin address by placing a payout request, which gets processed within 72 hours.
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    What happens if the Bitcoin payment I made to join Cerium Coin is failed and not confirmed by the Network?

    If the BTC payment does not result in a confirmation, we email you with a payment link to pay for the membership during which time we temporarily suspend the membership. As soon as the payment is made, we reactivate the account in the same position.
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    Can I transfer my funds to another member of Cerium Coin?

    You can transfer your wallet funds easily at anytime from your backoffice which would require Google Authentication to conduct the transaction.
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    What is the value of vouchers that I generate from my backoffice?

    There are 4 different kinds of pertaining to the membership types we offer. The vouchers have different monetary value and can only be procured from your member backoffice.
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    How can I fund my account?

    We allow funds to be added to every account’s backoffice for wallet transfers. Equivalent amount of funds are added almost instantly as soon as the payment is successfully received.
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    Can I cancel my payout request?

    You can cancel any pending payout requests from the user backoffice. Funds are credited to the wallet instantly and no charges are deducted for any cancellation requests.
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    Are the returns same for all account types?

    The ROI returns are same for all account types relative to the investment made. However, you can maximize returns by keeping the returns fully invested to see your ROI grow by many folds in 75 weeks.
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    Why is Fast track bonus different for different account types?

    Our unique system of crediting fast track bonus to up-lines based on differential calculations is a first and helps reward members with extra income even from single leg growth in the organization.
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    Can I sponsor any number of people in my organization?

    We follow a Binary structure of placement in your network; but you can sponsor any number of referrals in your downline and place them freely in the right or left leg organizations as per your choice.
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    Do I get to choose where new referrals get placed in the network?

    We have built a very important & useful feature called Forwarding using which you can set up rules to place next sign-ups either on auto balance mode or you can choose to place them in extreme left or right of your organization. You also have the option to place new sign ups on left or right of specific usernames in your downline.
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    What is the criterion to earn Dual Team Commissions?

    There is no criterion to earn Dual Team Commissions. If pairs are formed, the commission will be credited to your account independent of the fact whether you have sponsored anyone personally or not.
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    Are unpaid sales carry forwarded or they are flushed out from the network?

    All unpaid sales (units) are carry forwarded to the next commission cycle for pairing and commissioning.
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    Can anybody from any country join Cerium Coin?

    Cerium Coin is a global company based on a ground-breaking concept which means no borders. We are present in more than 100 countries today and growing. Currently, we have not limited our memberships to any territory or country.
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    Is there an age limit to join Cerium Coin?

    Since we are an Internet driven company, we do not have any barring on the age, however we advise to check with your local CPA to consult about things like tax exposure etc. related to age while doing business with Cerium Coin.
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    How much tax I have to pay on my commissions?

    We do not charge any withholding taxes or income taxes since we transact using our tax-free companies, which are not obligated to deduct any taxes. You are advised to check with your accountant and CPA regarding your tax obligations as per the law of land of your country.
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    Is there any VAT or Service tax charged by Cerium Coin on the investments?

    We do not levy any taxes on purchase of our membership packages since our offshore tax free companies do not require any such taxes to be levied upon the customers.
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    Under what circumstances can my account be suspended or terminated by Cerium Coin?

    We strictly follow the fair usage policies and act against any complaints of misrepresentation or unethical practices by our associates. The accounts are first temporarily suspended pending investigation and terminated if allegations are found to be true.